Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.
We are happy to announce that the Jira integration is now available - it allows you to connect Dixa conversations with Jira issues (one or more), allowing your support and engineering teams to collaborate even closer.
What can you do with it?
Search & link issues by pasting the Jira link, type its ID or just search for the issues you want to link Create new Jira issues directly in the desired project and auto-link them to the conversationThe cool thing is that once you have linked a conversation with a Jira issue, the Jira issue will actively maintain a backlink to the linked conversations. Want to take it for a spin?
Go to the Integrations page and use the Create Widget card to select a new Jira integrationFor more setup & configuration options please see our support article.